Waldstraße 37-39, 76133 Karlsruhe
Managing Director: Andre Tiede, Yves-Len Unser
Register court: AG Mannheim
Registration number: HRB 741131
VAT ID: 35 005 077 72
Complaint Procedure via Online Dispute Resolution for Consumers (OS):
According to applicable law, we are obliged to inform consumers about the existence of the European Online Dispute Resolution platform, which can be used to resolve disputes without having to go to court. The European Commission is responsible for setting up the platform. The European Online Dispute Resolution Platform can be found here: https://ec.europa.eu/odr
We are not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.